Privacy Policy
Last Updated: 05 AUG 2026
1. Introduction
Panda Motor Sports (“we”, “our”, “us”) respects your privacy. This policy explains what personal data we collect, why we collect it, and how it is protected. It applies to our website, our WhatsApp and phone channels, and our workshop at Ras Al Khor Industrial Area 2, Dubai.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We collect only the information needed to serve you:
- Contact details – your name, phone number, and email address.
- Vehicle details – make, model, year, plate number, and service history with us.
- Enquiry content – messages, photos, and documents you send us.
- Website data – pages visited, device type, and browser, collected through cookies.
- Payment records – invoices and transaction references. We do not store card numbers.
3. How Your Information Is Used
Your data is used for these purposes only:
- To prepare quotes and carry out the services you request.
- VTo send you updates about your vehicle, including progress photos.
- To improve our website and customer experience.
- Website data – pages visited, device type, and browser, collected through cookies.
- To meet legal and accounting obligations under UAE law.
4. WhatsApp & Communications
If you contact us on WhatsApp, your number and messages are processed by WhatsApp under its own privacy policy. Progress photos of your vehicle are shared with you privately and are not posted publicly without your written consent.
5. Cookies
Our website uses basic cookies to remember your preferences and measure site performance. You can disable cookies in your browser at any time. Doing so may affect some site features.
6. How Your Data Is Protected
Your data is stored on access-controlled systems. Only staff who need your information to serve you can view it. Reasonable technical and organizational measures are applied to prevent loss, misuse, or unauthorized access.
7. How Long We Keep Your Data
Service and invoice records are kept for as long as required by UAE law. Enquiry data that does not lead to a booking is deleted within 12 months.
8. Your Rights
You may ask us at any time to:
- See a copy of the personal data we hold about you.
- Correct information that is inaccurate or outdated.
- Delete your data, where no legal duty requires us to keep it.
- Stop receiving marketing messages from us.
Requests can be sent to hello@pandasportmotors.ae. We respond within 30 days.
9. Third-Party Links
Our website may link to third-party sites such as Google Maps or social media. Their privacy practices are their own, and this policy does not cover them.
10. Changes to This Policy
This policy may be updated from time to time. The latest version is always published on this page with its “Last Updated” date.